Island Escape Cruises Assurance

We understand that there is continued uncertainty due to Covid-19, as restrictions can impact future travel and confidence of our guests.

Here at Island Escape Cruises, the health, safety, and wellbeing of both our guests and crew is our top priority. On board our yacht, we have implemented health procedures to ensure that we operate safely and responsibly. Therefore, enhanced protocols and procedures for cleaning and disinfection in line with the latest National requirements and guidelines from the World Health Organization will be in place before we set sail.

Book with Peace of Mind –

Cancel due to Covid-19 and Island Escape Cruises will offer customers a Future Cruise Credit of cruise monies paid, valid for 18 months from original booked sailing date in the following circumstances:
a. If guest or part of travelling party test positive to COVID-19.
b. If guests show signs of COVID-19 symptoms including common cold symptoms such as mild fever, coughing, sneezing etc. as assessed by Island Escape Cruises boarding team at time of pre-embarkation temperature checks.
c. If Government Mandated Travel Restrictions, (a hard border that prevents you from leaving your home port or from arriving to the embarkation port) prevent the guest from travelling.

If Island Escape Cruises cancels a sailing due to Covid-19, guests will receive a Future Cruise Credit of monies paid, valid for 18 months from date of cancellation.

Island Escape Cruises reserves the right to correct, without advance warning or liability, any mistakes, inaccuracies, or omissions at any time. Programs and offers can be withdrawn without warning at any time.

FUTURE CRUISE CREDIT (FCC) TERMS AND CONDITIONS

All Future Cruise Credits have an 18-month validity from the original booked sailing date (or date of cancellation in the event Island Escape Cruises cancels a sailing). Any booking made using this Future Cruise Credit must be made prior to the expiry date. The Future Cruise Credit has no cash value and will be forfeited if not used prior to the expiration date. The FCC will be issued in the amount of the booking value paid.

All bookings with Island Escape Cruises are subject to our terms and conditions.

Island Escape Cruises – Covid-19 Health & Safety

The safety of our guests and crew is always our top priority, therefore Island Escape Cruises have adopted new standards for operation in the climate provided by COVID-19. We want you all to feel safe knowing that your health and safety has been carefully considered. As COVID-19 continues to exist, we have put in place a set of protocols to make a voyage on board Island Escape the safest.

All guests and crew must complete the following procedures:
1. All guests and crew members must be double vaccinated.
All passengers must provide an official vaccination certificate prior to boarding.
2. All guests and crew members are required to complete a COVID-19 PCR test 72 hours (maximum) prior to boarding. We require you to submit confirmation of a negative test result to board the yacht. Unfortunately, if a positive PCR test is returned, you will be denied boarding and will need to isolate as per instructions from the authorities.
3. We advise all guests to reduce the risk of Covid-19 while traveling to the cruise departure port by washing hands regularly, wearing a mask or face covering on any public transportation and in terminals, and maintaining appropriate physical distance in public areas.
4. All guests and crew will be temperature checked prior to boarding and twice a day whilst on board.
We highly recommend all guests have travel insurance with medevac cover to ensure you are covered for emergency medical assistance and medical evacuation. It is also recommended to have 14 days’ worth of required personal medication.

Onboard procedures:
1. Hand sanitiser will be provided on board to all passengers and crew.
2. Thorough disinfecting between all cruises in all suites and all public areas.
3. All surfaces (tabletops, counters, door handles etc.) will be deep cleaned with antibacterial spray daily.
4. Responsible physical distancing will be encouraged during all excursions, mealtimes and in public areas.
5. Our air conditioning system continuously supplies 100% fresh, filtered air from outdoors to all indoor spaces. The transmission of aerosol particles between spaces is extremely low to virtually impossible.
6. Our crew are first aid qualified & will be well trained with our Covid-19
protocols.

Island Escape Cruises is closely monitoring the guidelines of the public health authorities, and we will continue to update our Health and Safety
procedures as further details are established. We thank you for your understanding.