Island Escape Cruises Covid Assurance

The health, safety, and well-being of our guests and crew is our priority. On board our yacht, we have implemented health procedures to ensure that we operate safely and responsibly. Therefore, enhanced protocols for cleaning and disinfection in line with latest national requirement and guidelines from the World Health Organization will be in place.

Book with Peace of Mind.
If you cancel your cruise due to Covid-19, Island Escape Cruises will offer you a Future Cruise Credit (FCC) of cruise monies paid, valid for 18 months from original booked sailing date in the following :

1. If you or part of your travelling party test COVID-19 positive.
2. If you show signs of COVID-19 symptoms including common cold symptoms such as mild fever, coughing, sneezing etc. as assessed by Island Escape Cruises boarding team at time of pre-embarkation temperature checks.
3. If Government Mandated Travel Restrictions, (a hard border that prevents you from leaving your home port or from arriving to the embarkation port) prevent you from travelling.
If Island Escape Cruises cancels a sailing, due to Covid-19, you will receive a Future Cruise Credit of monies paid, valid for 18 months from date of cruise cancellation.
Island Escape Cruises reserves the right to correct, without advance warning or liability, any errors, inaccuracies, or omissions at any time. Programs and offers can be withdrawn without notice at any time.
Future Cruise Credit terms and conditions.
All Future Cruise Credits have an 18-month validity from the original booked sailing date (or date of cancellation in the event Island Escape Cruises cancels a sailing). Any booking made using this Future Cruise Credit must be made prior to the expiry date. The Future Cruise Credit has no cash value and will be forfeited if not used prior to the expiration date. The FCC will be issued in the amount of the booking value paid. All bookings with Island Escape Cruises are subject to our terms and conditions.
Island Escape Cruises – Covid-19 Health & Safety.

All guests and crew must complete the following procedures.
1. All guests and crew members must be double/triple vaccinated – all guests are responsible to familiarise themselves with and to follow applicable rules varying from state to state in Australia, New Zealand and any other destination that is being visited where there are COVID-19 restrictions. All passengers must provide an official vaccination certificate prior to boarding. Otherwise boarding will be denied.
2. All guests and crew members are required to complete a COVID-19 RAT test on the day of boarding. We require you to submit confirmation of a negative test result to board the yacht. Unfortunately, if a positive RAT test is returned, you will be denied boarding and will need to isolate as per instructions from the relevant authorities.
3. We advise all guests to reduce the risk of Covid-19 while traveling to the cruise departure port by washing hands regularly, wearing a mask or face covering on any public transportation and in terminals, and maintaining appropriate physical distance in public areas.
4. All guests and crew will be temperature checked prior to boarding and twice a day whilst on board the yacht.
We highly recommend all guests have travel insurance with medevac cover to ensure you are covered for emergency medical assistance and medical evacuation. It is recommended to have 14 days of required personal medication.

Onboard procedures.

1. Hand sanitiser will be provided on board to all passengers and crew.
2. Thorough disinfecting between cruises in all suites and all public areas.
3. All surfaces (tabletops, counters, door handles etc.) will be deep cleaned with antibacterial spray daily.
4. Responsible physical distancing will be encouraged during all excursions, mealtimes and in public areas.
5. Our air conditioning system continuously supplies 100% fresh, filtered air from outdoors to all indoor spaces. The transmission of aerosol particles between spaces is extremely low to virtually impossible.
6. Our crew is first aid qualified and trained with Covid protocols.
7. Crew and passengers to comply with all local government rules and regulations.
Island Escape is closely monitoring the guidelines of the public health authorities, and we will continue to update our Health and Safety procedures as further details are established.

Thank you for your understanding.

ISLAND ESCAPE CRUISES (NZ) Ltd

6th April 2022